Frequently Asked Questions

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Drflexx program is a fitness program that is designed to help you achieve your fitness goals through a combination of exercise, nutrition, and lifestyle changes.

Anyone can join Drflexx program, regardless of fitness level or experience. Our program is tailored to meet the unique needs of each individual.

Drflexx offers personalized fitness plans, nutrition coaching, and dedicated support from me, a trainer with over 10 years of experience.

Overview of Services

We provide personalized fitness coaching services designed to help clients achieve their health and wellness goals. Our offerings include:

1. One-on-One Coaching: Tailored coaching sessions addressing fitness, nutrition, and mindset strategies.

2. Group Fitness Calls: Comprehensive calls covering fitness principles, mindset coaching, and strategies for long-term success.

3. Custom Meal Plans: Individually designed meal plans tailored to meet each client’s unique dietary needs and goals.

4. Custom Workout Plans: Workout plans customized to align with clients’ fitness levels and objectives.

5. 24/7 Text Support: Always-available text support for guidance, motivation, and questions.

Purchase Currency

All prices listed on our website are in United States Dollars (USD). Please ensure you review the currency before completing your purchase.

Customer Service Contact Information

We are committed to providing excellent customer support. You can reach us via:

- Email: info@drflexx.com

- Phone: 3059262640

- Live Chat: Available during business hours, typically 10:00 AM - 5:00 PM.

Fulfillment Policies

1. Refund Policy:

   - All payments made for coaching services, including one-on-one coaching, group calls, custom plans, and text support, are non-refundable.

   - By purchasing our services, you acknowledge and agree that you will not file chargebacks or payment disputes via Stripe or other payment platforms.

   - Exceptions may be made only in cases of a proven failure to deliver services as outlined in this policy.

2. Delivery Policy:

   - One-on-One Coaching: Scheduled sessions are delivered online through video conferencing. Clients will receive calendar invites and reminders.

   - Group Fitness Calls: Calls are hosted online. Participants will receive access links at least 24 hours prior to the session.

   - Custom Meal and Workout Plans: Plans are delivered electronically via email or through our preferred coaching platforms (Trainerize and Evolution Nutrition) within 5 business days of the initial consultation.

   - 24/7 Text Support: Available upon payment confirmation. Clients will be provided a direct communication line upon enrollment.

3. Cancellation Policy:

   - For one-on-one coaching sessions, cancellations or rescheduling must be requested at least 24 hours before the scheduled session. Late cancellations will be forfeited without refund.

   - Group fitness calls cannot be rescheduled or refunded once access links have been provided.

4. Return Policy:

   - As our services are digital and customized, returns are not applicable.

Legal and Export Restrictions

Our services are not subject to export restrictions. However, all clients must comply with local laws and regulations regarding fitness, health, and nutrition.

Privacy Policy

We are committed to protecting your personal data. Please review our Privacy Policy to understand how your information is collected, used, and stored.

Business Address

Break Chains Coaching  

12000 FM 1171  

Northlake, TX 76262  

Promotional Terms

Any promotions or discounts will be clearly disclosed on our website with specific terms and conditions. These must be agreed upon at the time of purchase.

Payment Information Security

Our website and payment processing system comply with PCI standards to ensure the security of your payment information. All transactions are processed securely through HTTPS and adhere to industry best practices.

Accepted Payment Methods

We accept the following payment methods: Visa, MasterCard, American Express, and all major credit cards. Logos of accepted payment methods are displayed on our checkout page.

If you have any questions or concerns regarding this policy, please reach out to us via the contact information provided below